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Customer Services

We at Madan Scissors, very well understand the several needs of a customer and hence always strive to meet all the expectations of a customer. Whether you have a query about our products or you need any after sales service, we are always fervent to help. Our well defined and structured customer service has helpedus to create a generous number of satisfying customers in the last four decades. Your satisfaction is what we guarantee and we are candourwith our customers regarding our policies of services.You’ll be able to enter a brand new world of experience with our exquisite customer service.

BENEFITS OF CHOOSING MADAN SCISSORS:

Although the list is endless, yet here are some points mentioned below to assist you :

  1. With 45 years of experience in fulfilling scissor and shear needs across India, we truly understand your expectations and hence provide the finest customer servicefor your convenience.
  2.  Our motto is to provide you with all your scissor needs and we promise best quality products and services thereby building a strong bond with you.
  3.  You’ll be able to choose the appropriate desired product from our well designed and best quality line of products.
  4.  You can count on us as we promise to deliver services in the best possible way not to jeopardize our relationship.
  5.  Our ability and expertise in creating happy customers will definitely be able to suit your needs.

SHIPPING INFORMATION:

Offering products online has become a cliché in today’s world and yet the number of companies are increasing owing to its grand success. “Madan Scissors” is a name of trust and reliability in producing good quality scissors, offers you to have the fortuity to grab your desired product just with the click of a mouse. Visiting www.madanscissors.com, you’ll be able to enter a colossal world of scissors and shears with our innovative and exemplary designed line of products. You can just browse through the wide range of products and add all the desired products to your shopping cart and we assure you receiveit, within a short span of time. You’ll be able to receive your product in 2 to 4 working days once you make a purchase. We ship your products through the leading courier companies to make sure you get your product intact and in speculated time. According to the state laws we charge a shipping fee of $2.99 ensuring a delivery of your product at the right time. We understand your security concerns and that is why use the top online payment processing providers like Google Checkout, Pay Pal and RBS World Pay. We accept all the leading credit and debit cards for your convenience. You will be able to take home the coveted product using any of our delivery options, either you can use online checkout or you can go for sales on the phone.

RETURN POLICY:

You’ll find our return policies simple and coherent.We follow a return policy of 10 days once you receive the product. If you are not satisfied with our product that you’ve received, contact us within 10 days describing the problem along with the order number. While contacting us our customer service will give a return authorization number and give you the shipping details to which you need to send back the package. On receiving the productwe’ll evaluate the problem and on that basis we’ll go ahead and replace your product or give you a cash back.